Ursa Miners – Warranty Policy and Customer Assurance
Introduction
At Ursa LLC, customer trust and product reliability are our highest priorities. Our warranty policies ensure that all customers are protected when purchasing cryptocurrency mining hardware from us.
Standard Warranty
All new and refurbished ASIC miners come with a standard manufacturer warranty.
Warranty covers functional defects and hardware issues.
60-Day Complete Replacement
Every unit is backed by a 60-day complete written replacement warranty.
Applies to both new and refurbished miners.
RMA & Process
Customers must submit a Return Merchandise Authorization (RMA) request via Contact Us page.
Replacement units are shipped promptly following verification of the issue.
Exclusions & Liability
Cosmetic damage or misuse is excluded.
Liability is limited to replacement or repair under the warranty terms.
Ursa LLC guarantees that your investment in mining hardware is protected through a transparent and enforceable warranty process.